We can’t change the outcome, but we can change the experience!
252.636.4930
MAY 15th
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2818 Neuse Blvd
New Bern, NC 28562
Caring for New Bern and Surrounding Counties
Caring
Informed
Compassionate
Leading provider in Craven County
Craven County Hospice
“Your Hometown Hospice for Over 40 Years!”
When you or a loved one is diagnosed with an illness, disease or condition your doctor says will limit your life expectancy, we encourage you to seek any and all treatment as long as it provides the quality of life you desire and are comfortable with. Ask the tough questions, make your wishes and goals known and please don’t hesitate to ask your physician about Hospice Services. If you have questions or concerns about insurance coverage, give us a call. We accept all insurance plans even if we are listed as “out of network”.
How We Excel
The goal of Hospice is to provide end of life “Palliative Care” (the control of pain and symptoms); utilizing a team of specialists (disciplines) to provide care including physician services (working together with your doctor of choice), skilled nursing, counselors and social workers, spiritual care specialists, certified nursing assistants, as well as volunteers with a variety of skills and levels of assistance. Hospice is a philosophy of care that looks at each individual as being that: An individual.
Hospice affirms life, yet views death as a normal process.
Hospice will never do anything or administer any medication that would shorten a person’s life prematurely. Hospice is NOT euthanasia, or assisted suicide.
Hospice care is designed to support patients and families to empower them to face critical illness in their home environment.
Hospice provides bereavement support and counseling.
Committed to serving the
Craven County area.
What Hospice Services are Offered?
Skilled Nursing – in home care focusing on pain and symptom control for the individual.
Certified Nursing Assistant – to assist with personal care.
Respite Aide – to provide a 3 hour respite break for the family in the home determined by need and staff availability.
Hospice Volunteers – trained in handling the varied needs of the patient and the family.
Social Workers – psychosocial needs of the patient and the family.
Bereavement Support – provided up to one year after the patient dies.
Craven County Hospice Receives 5 Star Ranking
Published August 30, 2023
The Centers for Medicare and Medicaid Services (CMS) awarded Craven County Hospice a 5-star rating in its 2023 Consumer Assessment of Healthcare Providers and Systems Hospice Surveys (CAHPS). This survey measured a variety of categories to provide hospice programs a star ranking from one to five, with five being the highest possible score. The measured categories were: communication with the family, getting timely help, treating patients with respect, emotional and spiritual support, help for pain and symptoms, and training the family to care for their patient.
A total of 2,046 hospices across the United States were ranked using CAHPS. Out of the 2,046, a total of 229 hospices received a 5-star rating and 19% of those were in North Carolina. To further break down the numbers, North Carolina had a total of 57 hospice agencies that were rated using the one to five star ranking system. Eleven of those agencies received 5-stars and Craven County Hospice was one of them!
Our highly trained healthcare staff, take great honor in serving the members of our community to provide compassionate end of life care in the patients' home setting, whether it is a home, an assisted living facility, or a skilled nursing facility. We have provided end-of-life care to our region long before hospice care became a national industry and as a result, we have provided care for generations of families.
Craven County Hospice is the only "not-for-profit" agency in Craven County. A "not-for-profit" organization does not earn profits for their owners and the money earned by the organization is solely used for the purpose of maintaining the organization's objectives and keeping it running. The income is not distributed to the group's members, directors or officers. Most insurance companies cover hospice expenses and Craven County Hospice will accept those payments just like a doctor's office, but without requiring any other payment, like a copay.
The goal of Craven County Hospice is to provide end of life "palliative care" (the control of pain and symptoms) utilizing a team of specialists (disciplines) to provide care including physician services (working together with your doctor of choice), skilled nursing, counselors and social workers, spiritual care specialists, certified nursing assistants, as well as volunteers with a variety of skills and levels of assistance. Hospice is a philosophy of care that looks at each individual as that; an individual.
Our staff believes the end of life is one of life's most important journeys. We recognize it is both an honor and a privilege to provide end of life care for a loved one. With or without the CAHPS survey, we would still be doing what we do, and that is providing high quality care for the members of our community.
If you or someone you know needs hospice services, please ask for us by name, Craven County Hospice. It is our pledge to offer you the very best end of life care possible. You have our history, and you have our word on it. We cannot change the outcome, but we can help change the experience.
Dr. Cecily Saunders, credited with being the founder of the modern-day Hospice Movement, once said: "You Matter because you are you. You matter to the last moment of your life, and we will do all we can,
not only to help you die peacefully, but also to live until you die…” These words summarize the mission of Craven County Hospice.
References:
Find Healthcare Providers: Compare Care Near You | Medicare
Craven County Hospice complies with all Federal Civil Rights laws and does not discriminate or treat anyone differently based on their race, color, national origin, sex, age or disability and provides free aids and services to anyone with disabilities to communicate effectively such as qualified sign language interpreters, written information in other formats when needed and free language services to individuals and families whose primary language is not English.
Proudly Providing Quality In Hospice Care for New Bern, Havelock, Vanceboro, Cove City and Surrounding Areas
Licensed to provide service in Craven, Pamlico, and Jones counties.